Terms of service
Highland Skincare
Terms of Service
Last updated: 27 February 2026
This website is operated by Highland Skincare. Throughout the site, the terms “we”, “us” and “our” refer to Highland Skincare. Highland Skincare offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms of Service (“Terms”), including any additional terms, conditions and policies referenced herein. These Terms apply to all users of the site, including browsers, customers, merchants and contributors of content.
If you do not agree to these Terms, you must not access the website or use our Services.
Our store is hosted on Shopify Inc., who provide the online e-commerce platform that allows us to sell our products to you.
SECTION 1 – Online Store Terms
By agreeing to these Terms of Service, you confirm that you are at least 18 years of age.
You may not use our products for any unlawful or unauthorised purpose, nor may you violate any applicable laws in your jurisdiction.
You must not transmit any viruses or destructive code.
A breach of these Terms may result in termination of your access to our Services.
SECTION 2 – General Conditions
We reserve the right to refuse service to anyone for any reason at any time.
Credit card information is always encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell or exploit any portion of the Service without express written permission.
Headings are included for convenience and do not affect interpretation.
SECTION 3 – Accuracy of Information
We are not responsible if information on this site is not accurate, complete or current. Content is provided for general information only and should not be relied upon as the sole basis for decision-making.
We reserve the right to modify site content at any time.
SECTION 4 – Modifications to Service and Prices
Prices are subject to change without notice.
We reserve the right to modify or discontinue any part of the Service without notice.
We shall not be liable for any modification, price change, suspension or discontinuation.
SECTION 5 – Products or Services
Certain products may be available exclusively online and in limited quantities.
All products are subject to our Returns & Refund Policy.
We aim to display product colours and images as accurately as possible, however screen settings may vary.
As our products are handmade in small batches, slight variations in appearance may occur.
All products are cosmetic products for external use only.
We recommend reviewing ingredient lists carefully before purchase. If you have sensitive skin, we advise performing a patch test prior to full use.
Highland Skincare is not liable for adverse reactions where ingredients have been clearly listed and products have been used contrary to instructions.
We reserve the right to limit or discontinue products at any time.
SECTION 6 – Billing and Account Information
We reserve the right to refuse or cancel orders at our discretion, including suspected fraudulent orders.
You agree to provide accurate and up-to-date purchase and account information.
For more detail, please refer to our Returns & Refund Policy.
SECTION 7 – Optional Tools
We may provide access to third-party tools which we do not monitor or control.
Use of such tools is at your own risk.
SECTION 8 – Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their content, policies or practices.
SECTION 9 – User Comments and Submissions
If you submit feedback, suggestions or content to us, you agree that we may use it without restriction.
You are responsible for ensuring your submissions do not violate any laws or third-party rights.
SECTION 10 – Personal Information
Your submission of personal information is governed by our Privacy Policy.
SECTION 11 – Errors and Omissions
We reserve the right to correct any errors, inaccuracies or omissions and to cancel orders if necessary.
SECTION 12 – Prohibited Uses
You are prohibited from using the site for any unlawful purpose, infringing intellectual property rights, transmitting malicious code, or interfering with website security.
We reserve the right to terminate use for violations.
SECTION 13 – Disclaimer of Warranties and Limitation of Liability
We do not guarantee that your use of the Service will be uninterrupted, timely or error-free.
All products and services are provided “as is” and “as available” to the fullest extent permitted by law.
To the maximum extent permitted by law, Highland Skincare shall not be liable for indirect or consequential losses, including loss of profit, revenue or data.
Nothing in these Terms excludes or limits liability where it would be unlawful to do so under UK law.
SECTION 14 – Indemnification
You agree to indemnify and hold harmless Highland Skincare from any claim arising from your breach of these Terms or violation of any law.
SECTION 15 – Severability
If any provision of these Terms is found to be unlawful or unenforceable, the remaining provisions remain valid.
SECTION 16 – Termination
These Terms remain in effect unless terminated by you or us.
We may terminate access if you breach these Terms.
SECTION 17 – Entire Agreement
These Terms and any policies posted on this site constitute the entire agreement between you and Highland Skincare.
SECTION 18 – Governing Law
These Terms of Service are governed by the laws of Scotland and the United Kingdom.
Any disputes shall be subject to the jurisdiction of the Scottish courts.
SECTION 19 – Changes to Terms
We reserve the right to update these Terms at any time. Continued use of the website constitutes acceptance of any changes.
SECTION 20 – Contact Information
Questions about these Terms of Service should be sent to:
Highland Skincare
The Spinney
Kingussie
PH21 1HN
United Kingdom